• Aparthotel Baden reception desk

    Aparthotel Baden - FAQs

    FAQs about the booking 

    You are welcome to book locally, by phone, via email, through the website or even through online travel agencies.

    Yes, take advantage of our best price guarantee when booking directly!

    You are welcome to make group bookings with us.

    Your data is very safe with us. We perform PCI compliant processing; certification is also available.

    Free cancellations are possible until 18:00 on the day of arrival for individual bookings. Excluded are group and long-term bookings as well as non-ref bookings.

    A written acceptance of costs from the reservation office must be available. We only invoice within Switzerland, for foreign companies’ credit card details are expected to settle the costs.

    Invoicing is only possible within Switzerland.

    You are welcome to pay with cash (EUR, USD, CHF), debit cards (Maestro, V-Pay) or credit cards (Visa, Master, Amex).

    FAQs about the arrival

    We are happy to provide you with a parking space in our private parking area. Please note that this is not under video surveillance.

    The connection to the public transport is very good. The bus stop Baregg is located opposite the hotel. From there, buses leave every 10 minutes to the city center.

    We do not offer an airport transfer. However, a free bus ride with the City Ticket from Baden train station to the hotel is available from 12:00 on the day of arrival.

    Handicapped parking spaces are available.

    You are welcome to refuel your electric car via the recharging station near us.

    Zurich can be reached within 15-20 minutes.

    The fastest way is by car. Otherwise, there is also a direct train from Baden SBB to Zurich HB, which leaves every 30 minutes and takes about 20 minutes.

    FAQs about the culinary

    Daily between 06:30-10:00 a.m.

    The Ristorante Baregg will be closed from December 23rd, 2023 to January 7th, 2024. No breakfast will be served during this time.

    We offer a continental breakfast buffet.

    Monday to Friday until 23:00. Hot cuisine until 22:00.

    Monday to Friday from 06:30 am to 02:00 pm & 05:00 pm to 11:00 pm
    Saturday and Sunday from 06:30 am to 10:00 am & 05:00 pm to 10:00 pm

    On request we also offer gluten- and lactose-free products. Please feel free to contact us for this!

    FAQs about Check In & Check Out

    You can check in from 15:00 o`clock.

    Yes, depending on availability, you can check in with us earlier.

    Please bring your ID/passport and credit card to check-in, as well as your voucher if applicable.

    You can check out no later than 11:00.

    Depending on availability you may check out late for an additional charge. 

    Yes, there is a luggage storage room in the back office at the reception.

    FAQs about equipment

    WC, shower, hair dryer, guest amenities, terry towels, Kleenex box, WC paper, tooth cup

    3 out of 110 rooms are barrier free. 

    Drinks and snacks are available at the Ristorante Baregg or the nearby Shell gas station.

    You can use free wifi in the hotel.

    On request we offer allergy bedding.

    Yes, safes are available in the rooms.

    Refrigerators are available in the rooms.

    FAQs about services

    Sauna, cosmetics, hairdresser, massage and physio. You can find more info at this URL: https://www.aparthotel-baden.ch/en/sport-und-fitness

    Yes, fully equipped gym with endurance and strength equipment.

    Fitness and sauna can be used free of charge. In addition, you get reduced prices for racket sports, bowling and billiards.

    You can practice the following other sports with us: Bowling, badminton, tennis, squash and billiards.

    For an additional charge, you are welcome to use an external service through us. Please ask for it at the reception!

    Yes, fax and photocopying facilities are available at the reception. Please feel free to contact us!

    Further questions ans answers

    Yes, you are welcome to bring your pet(s) for an additional charge.

    In such a case, please contact our reception (by mail or phone). We will be happy to help you.

    You are welcome to have letters or packages delivered to the hotel.

    Between 06:30 AM till 23:30 PM

    The reception closes at 3 pm on Christmas Eve and Christmas

    Feel free to leave feedback to the reception, in the booking or review platform and on tripadvisor.

    There is a lot to see & to do: Stein Ruin, Town Tower, Bailiff's Castle, Wooden Bridge, Founder Villas in the Park, Historical Museum, Langmatt Museum, Children's Museum, Teddy Bear Museum, Grand Casino Baden, Thermal Baths